Terms & Conditions

Introduction

Welcome to BeautiQuenco (“we”, “our”, “us”). By accessing or using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please review them carefully before placing an order.

Eligibility

• Be at least 18 years of age, or have authorization from a legal guardian
• Provide accurate and complete information when making a purchase
• Use the website in accordance with all applicable laws and regulations

Products and Services

We provide a range of cosmetic and beauty products, including but not limited to:

• Professional beauty systems
• Hair care and styling tools
• Facial care devices
• Makeup tools collection

Important Notes:

• All product descriptions, images, and specifications are provided for informational purposes only and may differ slightly from the actual product
• Results from beauty or skincare devices may vary between individuals
• Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless explicitly stated

Orders and Payment

• All orders are subject to acceptance and availability
• We reserve the right to decline or cancel any order at our discretion
• Prices are listed in Japanese Yen (¥), United States Dollars ($), and Hong Kong Dollars (HK$) and may change without prior notice
• Payment must be completed in full at the time of purchase using approved payment methods
• Charges for products purchased through our website will appear as on your credit card or bank statement

Shipping and Delivery

• Delivery timeframes are estimates and may vary based on location and courier services
• We are not responsible for delays caused by third-party shipping providers
• Customers are responsible for providing accurate shipping information
• Risk of loss or damage transfers to the customer upon delivery

Returns and Refunds

Please refer to our Refund Policy for detailed information.

General guidelines:

• Products must be unused, unopened, and in their original packaging to qualify for returns (unless defective)
• Certain items (e.g., hygiene-related or personal use items) may not be eligible for return
• Refunds are issued after inspection and approval

Product Usage and Safety

• Customers must follow all usage instructions provided with the product
• Improper use of devices (e.g., facial care devices, professional beauty systems, electrical styling tools) may result in injury or damage
• We are not responsible for any adverse reactions, misuse, or improper handling of products
• If you have a medical condition or skin sensitivity, consult a qualified professional before use

Intellectual Property

• Logos
• Images
• Product descriptions
• Text and graphics

is the property of BeautiQuenco and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.

Limitation of Liability

• We shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our products or website
• Our total liability shall not exceed the amount paid for the purchased product

User Conduct

• Use the website for unlawful activities
• Disrupt the website’s functionality or security
• Provide false or misleading information
• Attempt unauthorized access to our systems

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

Third-Party Links

• The content of those websites
• Their privacy practices
• Any transactions conducted with them

Amendments

We reserve the right to update or revise these Terms and Conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at: support@beautiquenco.com